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Microsoft Teams vs. Zoom

As companies across the globe search for an agile way to keep teams connected in the age of remote and mobile work, team collaboration tools are gaining popularity. These simple and convenient tools provide access to crucial features for employees to work seamlessly together, from instant messaging, to video conferencing. Zoom and Microsoft Teams are two of the biggest competitors on the market, both offering an excellent solution to the demand for collaboration. Zoom is a leader in the video communications industry, growing particularly compelling since its IPO in April 2019.

Alternatively, Microsoft Teams is the all-in-one workstream collaboration service from Microsoft, designed to integrate seamlessly with the rest of the Microsoft 365 stack. At a high level, both tools offer a very similar range of features, but some key differences may sway you when it comes to making an investment.

Let’s take a look.

Zoom Features

Zoom stands out as a pioneer in the video first collaboration culture. Where other similar tools focused aggressively on things like instant messaging and content sharing, Zoom highlighted the importance of having easy-to-access video calling. While you can still share content and send instant messages via Zoom, the one-click video meeting capabilities are what helped this company to soar into the public eye.

Zoom offers unparalleled simplicity, designed to drive adoption of a video-first culture. You can join a meeting anywhere, from any device, and access video for both internal and external communications.

Features include:

  • HD Video and Audio

  • Support to up to 1,000 video participants

  • Up to 49 videos on screen

  • End-to-end encryption for all meetings

  • Streamlined calendaring with integrations to Outlook and Gmail

  • Role-based security

  • Screen sharing and co-annotation

  • Recording and transcription

  • Team chat with groups

  • Searchable history

  • File sharing

Microsoft Teams Features

Microsoft Teams is probably the most popular business collaboration tool on the market. The thing that really sets it apart from the crowd is the fact that it works so well with the rest of the Microsoft Stack. You can launch meetings from Outlook or Exchange Calendar, and working together on documents couldn’t be easier.

Microsoft is constantly rolling out new features to make the Microsoft Teams experience more engaging too. For instance, you can access tools specifically for first-line workers or use background blur in videos to reduce distractions in the meeting room environment. Teams is also accessible across any device, offering a seamless experience wherever you are.

Features include:

  • Full integration with Office 365

  • Video conferencing with background blur

  • Excellent audio with in-line transcription

  • File and screen sharing

  • Instant messaging one-to-one and in groups

  • Fully searchable conversational channels

  • Access from all devices

  • End-to-end security

  • Endless bots for integrating extra functionality

  • Tabs to make finding information easy

  • Recording

Microsoft Teams vs Zoom: Integrations

Integrations have rapidly become a crucial concern for all collaboration platforms. The good news is that both Zoom, and Microsoft have a lot of integrations to tap into. Microsoft Teams stands out because of its deep integrations with the Microsoft environment. However, you can also find a number of add-ons available through the Microsoft app store for Teams too.

On the other hand, Zoom also comes with a host of add-ons available to browse through too. The most common way to combine Zoom with other tools is to use the Zoom technology as a bolt-on to your other apps. For instance, you can bring Zoom into Slack, so that all of your video meetings go through Zoom, instead of the Slack in-built solution.

Microsoft Teams vs Zoom: Which is Right for You?

Both Microsoft Teams and Zoom have a lot of value to offer for those in search of simple and effective collaboration tools. You can use each platform to build a comprehensive environment for communication, complete with integrations, and even telephony too. What’s more, Microsoft Teams and Zoom both offer a free version of their platform, so you can test out the tech before you invest.

Microsoft Teams is excellent for internal collaboration, thanks to its robust set of integrations with the Office 365 environment. It offers easy chatting and channel solutions, great for keeping your team on the same page. Alternatively, Zoom is more appealing for those who often want to work with external collaborators, like contractors and suppliers, with fantastic one-click meeting join options.

Interest in using Microsoft Teams?

Contact us at if you are interested in receiving a trail version of Microsoft Teams or license purchase of office 365.


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